Defensible by designDecisions remain reviewable and evidenced.
Transparent processScope, ownership and boundaries stay visible.
Client-first partnershipWork starts with the operating need.
Secure by defaultAccess and sensitive data stay controlled.
Planning path

Managed website care · $79.99/month

Scope managed website care around the business outcome, evidence and implementation responsibility.

Built for established service business ready to fund a defined growth constraint. Keep the website dependable enough to support real business activity while keeping scope, dependencies and limitations visible.

Request a scoped recommendation See full service details

The underlying service and pricing structure stay the same. This page simply focuses on the questions most relevant to your situation.

Choose the situation closest to yours

Learn the basicsOwner-operators Diagnose the problemTrades and contractors Compare approachesAgencies and consultants Plan the workGrowth-stage service businesses

What to focus on first

Start with the question blocking the next decision.

This page is for a decision-maker with an active need and willingness to define access, timing, responsibilities and commercial boundaries.

01

Information needed for a responsible scope

For an active managed website care project, bring the current website or system, business priority, timing, decision authority and known dependencies.

  • Who owns updates, backups, DNS, monitoring and recovery today?
  • How recently was a backup restored in an isolated environment?
  • Which failures would stop calls, forms, bookings or campaign traffic?
  • What work is included monthly and what requires separate approval?
02

Likely delivery components

The final proposal will include only approved deliverables, access requirements, responsibilities and acceptance criteria.

  • Managed hosting environment
  • Backups and uptime monitoring
  • Routine platform maintenance
  • Baseline hardening and performance review
  • Structured support intake and escalation
03

What better should look like

The engagement should move growth-stage service businesses toward a measurable operating improvement without representing the outcome as guaranteed.

  • A more dependable website foundation
  • Clearer maintenance responsibility
  • Better visibility into incidents and recurring risk
  • A stronger base for SEO, ads and conversion work

Worth discussing when

This may be the right starting point when…

  • Updates, backups and DNS responsibilities are split across people or vendors
  • A form, certificate or page can fail without a named response owner
  • The current hosting bill is low but support and recovery are unpredictable
  • SEO or paid campaigns depend on a site nobody is actively governing

Another starting point may be better

Start elsewhere if these are true.

  • You only want the lowest possible hosting bill and will manage all operational risk yourself
  • The site owner will not provide authorised access or approve a recovery plan
  • You expect a zero-downtime guarantee that no provider can honestly make

Outside this scope: No provider can guarantee zero downtime. Major recovery, custom infrastructure, third-party outages, emergency work and out-of-scope labor may require separate approval.

Tell Curtis what is going on

Start with the decision facts Lancaster needs to scope responsibly.

Provide the active need, current website, timeline and budget posture. Curtis will review the facts before recommending scope or paid work.

What happens after submission

  1. Your request stays attached to this service and starting point so the context is not lost.
  2. Curtis reviews the problem, timing and what would actually help.
  3. The response may be a question, guide, website review, scoped recommendation or another direction if Lancaster is not the right solution.

Submitting sends the request for review. Nothing starts and nothing is billed without your approval.

Keep researching

Read the guidance connected to this service.

Know what to fix first

Get a clear review of the website, visibility and follow-up.

We will separate urgent problems from useful improvements and recommend the smallest sensible next step—without pretending every site needs a full rebuild.

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